Consulting
& Data for

Digital
Experiences

Our Core Competencies

Loyal, motivated and digitally prepared employees are the basis for future success. We build your staff network connections, ensure the correct flow of information and make internal influencers ready for customer communication.

change and transformation

Customer focus means cultural change. Away from products, towards people and their needs. We shape this path together with you. Data-based. Technology oriented.

customer experience

We design and orchestrate personalized experiences along the individual customer journey. Always with the goal of giving you back control over your customers and interaction channels.

Our Showroom

Intelligence & Experiences

Since 2014 we take care of digital relationships. Starting as an independent analytical unit, we are now also a solution provider. Driven by a prototyping philosophy. Always thinking end-to-end.

MUNICH DIGITAL Model

We digitize your customer and employee relationships!

A changed mindset in companies and a stronger customer focus are the success factors of the digital future. We combine customer experience with employee experience. In the middle of it there is a change process that brings both sides together.

We offer practice-oriented analytics and data-supported solutions from a single source. Our goal is to achieve concrete results that effectively reach the user. We bring the necessary technology expertise to the table.

Intelligence

Intelligence is in our DNA. We analyze data, insights and cases. We developed several scoring models.

Brand

We define brands through contact with people. The channel and the message must hit the right spot.

Experiences

Every contact with the brand is an experience. We make sure it is positive in the digital environment.

Architecture

We connect touchpoints. We understand your infrastructure and take care of new components.

Technology

We take over technology selection and management of IT service providers. We develop ourselves.

Operations

We operate as consultants and project managers. Always thinking end-to-end with the goal of delivering results.

Why work with us?

...means Data & Technology

Intelligence at MUNICH DIGITAL means understanding data and technology. Both are inseparably connected with each other.

Intelligence

...only as good as the solution

That's why at MUNICH DIGITAL the strategy process is in between Intelligence and Experience. It is necessary in order to make sustainable decisions. However, we always focus our consulting on the right result for the user.

Strategy

Sportive Spirit

Digitalization today requires courage, determination and consistency. MUNICH DIGITAL has grown organically since its foundation, established a digital conference and continually expanded its expertise. We challenge our customers, but also accompany them. We function like a cycling team, which is only successful when everyone is committed to one goal.

DNA

Insights

Facts before opinions. This is the motto for our MUNICH DIGITAL technical articles.

We regularly prepare digital developments and publish news about our own initiatives and products.

Clear Services Catalog

We used the Corona period to give ourselves a new digital business card. This is followed by a sharpened service catalogue.

Messenger & Chatbots

The direct digital connection to the customer is becoming increasingly important. We develop digital services with automation where it makes sense. End-to-end.

Digital Experiences

MUNICH DIGITAL Model

Insights

Digital
Experiences